Contact
Begin a conversation.
Tell us how we can serve you. Every enquiry is received in confidence and answered within 24 hours.
How may we serve you?
Select the area of interest and we will route your enquiry to the right specialist.
Every enquiry is handled with absolute discretion.
Get your response within 24 hours.
Most people who write to us are weighing a decision they have not made before, and want to know what they are committing to. This is the whole sequence.
From first message to first appointment.
Your message reaches a person
Enquiries are read by the team, not sorted by an automated system. You will have an answer within 24 hours, and it will come from whoever is best placed to give it rather than from a general inbox.
A conversation before any recommendation
We ask what you are trying to achieve before we suggest anywhere to go. Whether the goal is prevention, recovery, performance or a second opinion changes which clinics and which physicians are worth your time, and it is not a question a brochure can answer for you.
A shortlist, with the reasoning
You receive specific names and the criteria behind them: why these clinicians, why this location, what the alternative was and why we set it aside. LACE does not own a clinic or a retreat, so there is no house option to steer you toward.
We coordinate what follows
Scheduling, medical records, travel and the arrangements around them are handled for you, in the destination's language as well as your own. Your routine continues while you are away rather than pausing until you are home.
Nothing in this sequence commits you to anything. Most first conversations end with a written summary and no further obligation.
What you can expect of us.
Discretion
Enquiries are held in confidence and are never shared with a clinic, a practitioner or a partner without your explicit instruction. We are asked this often enough that it belongs on the page rather than in a reply.
Languages
Write to us in English, Arabic, Spanish, Mandarin or Japanese. You will be answered in the language you wrote in, by someone who speaks it.
Where we are
The team is based across nine cities, so an enquiry from the Gulf, Asia or the Americas is read inside your working day rather than at the end of ours.
Switzerland · Ireland
LACE AG (CH) · LaceSea Ltd. (IE)